Local Govt Excellence Programme

Local Govt Excellence Programme

Local Government New Zealand (LGNZ) has embarked on a new local government excellence programme, CouncilMARK, designed to improve the public's knowledge of the work councils are doing in their communities and to support individual councils to further improve the value they provide to all New Zealanders.

CouncilMARK™ is a system designed by the local government sector to show and grow the value of local government in New Zealand.

CouncilMARK measures indicators across leadership, finance, service delivery and community engagement to highlight both the good and the areas for progress, and chart a way forward for local government improvement. Participating councils are assessed by independent experts every three years, given an overall rating from triple AAA to C, and the results publicised.

For more information about CouncilMARK™ visit www.councilmark.co.nz

South Taranaki District Council gains BBB CouncilMARK™

In October the South Taranaki District Council (STDC) completed its inaugural assessment as part of the CouncilMARK™ local government excellence programme and received a CouncilMARK™ rating of BBB.

To earn a CouncilMARK™ rating, the Council underwent a comprehensive assessment by independent experts measuring indicators across the four priority areas:

  • governance, leadership and strategy;
  • financial decision-making and transparency;
  • service delivery and asset management; and
  • communicating and engaging with the public and business.

South Taranaki Mayor Ross Dunlop says Council was very heartened with the independent assessment report which highlighted both strengths and areas for improvement

“We are now using our results to develop an action plan to work on those areas where we can improve. STDCis committed to lifting and demonstrating our performance so that the community can have confidence in what we do and how we do it,” he says.

The CouncilMARK™ local government excellence programme is a system designed to demonstrate and improve the value and services of councils by measuring indicators across leadership, financial decision-making, service delivery and community engagement.

Participating councils are assessed by independent experts every three years, given an overall rating from triple AAA to C.

The programme is designed to give communities an independent picture of how well their council is performing and to give councils information on where they can improve.

The STDC is one of 18 Foundation Council’s across the country which participated in the local government excellence programme in 2017.

You can view STDC’s assessment report here .