News for Opunake Residents

News for Opunake Residents

Thursday, August 06, 2015

Community newsletter for Opunake 6 August

The below contains information that can assist you to recover from the recent flooding in Opunake Township.

Taranaki Civil Defence is supporting agencies to help residents recover from the disruption and damage to homes. If you need assistance or have any queries then please call into the Sandford Event Centre, which has been set up as a Civil Defence Centre. Or you can phone 0800 900 049 to contact Taranaki Civil Defence. Please check on your neighbours.


  • Civil Defence Centre – Sanford Event Centre.
  • Ministry of Social Development – 0800 552 002.
  • To contact Taranaki Civil Defence, phone 0800 900 049 or 758 1110.
  • If you have any medical concerns you should contact your doctor or medical practitioner, or Ministry of Health Healthline 0800 611 116. In the case of an emergency ring 111 for an ambulance


  • Be  sure to secure your property in a safe place, in particular any valuables, if your home is not occupied.
  • Customers should report faults to their energy retailers to help ensure all areas  without power are identified.
  • The Opunake Transfer Station will be open all day (8am – 5pm) Friday, Saturday, Sunday and Monday for people to put any flood relateddamage (free of charge). Skip bins are also being placed on Dorset and Allison Streets for people to use.


  • Lodge your claim with your insurer as soon as possible.
  • If you can’t remember who your insurer is, contact the Insurance Council on 04 472 5230.
  • If you can’t live in your house, contact your insurer about temporary accommodation.
  • Wait for your insurer to visit before undertaking any repairs.
  • Don’t dispose of any damaged item you may want to claim on before your insurer  has seen it.


  • DO NOT eat any food that may have come into contact with floodwater.
  • DO NOT drink any water unless you know it is safe (bottled, boiled ordisinfected). All Council water suppliesare safe. However, if your water is on a private bore, please boil it first unless you know it is safe.
  • DO NOT gather or eat kai moana (shellfish) after a flood event until you have been told by Public Health officials that it is safe to do so.
  • ALWAYS wash your hands after you touch any surfaces or objects contaminated with floodwater and before you eat or drink anything or touch your hands to your face. Use soap and safe water (that has been boiled or disinfected). Dry your hands thoroughly after washing. If safe water is not available, you can use alcohol-based hand sanitisers.
  • If you have an open cut or sore that has been exposed to floodwaters, keep it as clean as possible by washing with soap and safe water and covering with a waterproof dressing. If redness, swelling or discharge occurs, seek immediate medical attention.
  • KEEP CHILDREN AWAY from flood water.
  • Please keep away from river banks, cliffs and culverts in case of slips.



  • All roads are now open apart from Dieffenbach St



CHECK that it is safe to re-enter your home. You should do the following:

1.Contact Council on 0800 111 323 to arrange building officers to inspect your premisesto ensure the building is safe.

2.Check that the power supply and installation is safe.

3.If you have gas check that the gas supply is safe.


Take care to be safe when first re-entering your home. Not all damage can be seen.Watch out for loose materials that could fall, flooded or damaged electrical wiring, broken or leaking gas lines, etc. Wear sturdy footwear to avoid injury.

Consult an engineer if there are signs that your home has moved on its foundations,e.g. new cracks in walls, out of shape door frames, etc.

If possible, use torches or other battery-powered lights instead of candles. Donot smoke or use matches, candles or other open flames in case gas has collected inside.

Flooding is stressful. It is normal to feel anxious, upset and experience difficulty sleeping. Take care of yourself and your family and check on elderly friends and neighbours. Contact friends and family for support as it can take a long time for life to return to normal.


Ministry of Social Development: 0800 552 002

Taranaki Civil Defence: 0800 900 049.

Insurance Council on04 472 5230.

Broken or dangerous powerlines (Emergencies only) – Powerco: 0800 27 27 27

South Taranaki District Council – 0800 111 323