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Warmer Homes Scheme

The 'New Warmer Homes Scheme' is run by Council. It helps South Taranaki's ratepayers to install insulation and approved heat smart products in their homes. The programme is supported by the Energy Efficiency and Conservation Authority (EECA).

What is Council offering?

The Council can provide up to $5,200 (including GST and administration fees) to support the installation of a clean heat product or up to $4,100 (including GST including margin) for the installation of insulation in your home. This money, which will incur interest is paid back (over nine years) through your property’s rates. See the table below to calculate how much you might be repaying. The extra cost will be added to your rates as a Targeted Rate and will appear on your quarterly rates invoice. The increase in your rates will begin at the start of the new rating year (from 1 July).

South Taranaki District Council Assistance (1 July 2023)$5,000 $3,900 $2,500
Approximate annual cost $716 $560 $358
Nine Year Total $6,444 $5,027 $3,222

Note:

  • The calculations above are based on 5.4% interest (including margin) from 1 July 2023 which is set once a year and is subject to change.
  • The new rating year begins from 1 July, if you require funding after that date, you will accrue interest up to 30 June the following year. This will be added to your balance to calculate repayments over nine years.
  • Any amount still owing after the STDC assistance is the property owners responsibility to pay.

Conditions

To be eligible for this service you must:

  1. Be the ratepayer for the home.
  2. Be up to date with your rate payments (no arrears).
  3. Have a home built before 2000 (for insulation).
  4. Have an insulated home if you want assistance with clean heat energy products.
  5. You can only have one loan at a time per property.

How to apply

Contact an approved service provider from the list below.

ProviderInsulationHeat PumpsWood FiresGas Heaters
Brightr
(Ex Smart Energy Solutions Ltd)
0800 888 766

Y

Y
Wise Better Homes
(06) 754 7361		Y
Mark Frost Electrical
0800 240 365		Y

Inhome Solutions
027 456 1505

Y Y

Climate Heating Gas and Plumbing **
(06) 769 6410 or 0800 769 6410

Y Y Y

Evergreen Limited
(06) 278 4449

Y Y Y
Savy Gas
(Ex Penniall and Jordan)
(06) 765 5336		Y Y

**Able to offer Government Grants if you are eligible. Contact provider for more information.

An approved service provider will assess your home and provide a free no-obligation quote (you may wish to get more than one quote).

The approved service provider you select will help you complete the Council’s funding application form.

The application form must also include $200 administration fee and a copy of the quote.

If you have any questions or queries about the Scheme you can contact us on (06) 278 0555 or toll free 0800 111 323 (ask for the Finance Department) or email.


Other Options
Warmer Kiwi Homes Insulation Programme

Warmer Kiwi Homes provides grants for installing insulation and heating through the Energy Efficiency and Conservation Authority (EECA). You might be able to combine an EECA grant and a loan through the Home Energy Scheme to pay for insulation or home energy products. Click here to learn more about Warmer Kiwi Homes.

Up to a maximum of $5,200 per property for clean heat energy products and up to maximum of $4,100 per property for insulation, both of these include GST and administration fee..

South Taranaki District Council will charge a "targeted rate" on your regular rates invoice over nine years.

You will repay the original ‘funding’ plus interest (including margin). The cost of borrowing is approximately 5.4%. The interest rate is set once a year and is subject to change.

Yes. Please contact us first. Call us on (06) 278 0555 or tollfree on 0800 111 323, ask to talk to the Finance Department.

Contact the Council’s Finance Department on (06) 278 0555 or 0800 111 323 they will let you know what the balance is.

Five (5) working days from Council receiving the application and administration fee.

You must inform South Taranaki District Council before installation is complete and before the installer invoices the Council (so we don’t pay them).

No. The full amount is repaid through the rates and stays with the house. You will be required to inform the purchaser of your property of this "targeted rate" (this is usually done through your solicitor). The loan will be notified on your property’s LIM report. You may, of course, voluntarily repay this loan.

Only if each house is on a separate rates invoice.

We are always looking for ways to improve our service to you. If something has gone wrong, we want to know.

Please send an email to warm@stdc.govt.nz and tell us what has happened and how we can resolve matters. If you have any documents or correspondence that will help us understand your complaint, please attach them to the email.

When we receive your complaint, we will:

  • acknowledge your complaint within 1-2 working days
  • gather and evaluate information about your complaint
  • respond to you within 20 working days.

If we cannot agree on how to resolve the complaint, you can contact Financial Services Complaints Limited (FSCL). FSCL are an independent, not-for-profit, external dispute resolution scheme approved by the Minister of Consumer Affairs. FSCL’s service does not cost you anything and they will help resolve the complaint.

You can contact FSCL:

  • by calling 0800 347 257
  • by emailing complaints@fscl.org.nz
  • through FSCL’s website: www.fscl.org.nz
  • writing to: FSCL PO Box 5967, WELLINGTON 6011
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