Every year Council survey's a randomly selected sample of South Taranaki residents and those who have said in previous surveys that they are happy to take part again.
Public Voice, a survey company, carries out the survey on behalf of Council. The survey aims to find out how South Taranaki residents feel about things like the services provided, communication, and where Council is doing well and could do better. The survey is done in two waves (stages) throughout the year - in October/November and February (timing may vary).
Selected residents receive a letter inviting them to complete the survey, including a QR code and a link to complete the survey online. If you receive a letter and prefer a paper copy, you can get one by ringing Key Research on 0800 501 015.
The results of the Annual Survey are just one measure of public satisfaction with the services provided by the Council.
Click here to view a copy of the invitation letter.
